Privacy Policy

Privacy Policy - Wong Computing Services, LLC

Effective Date: 1 March 2026 Last Updated: 25 September 2026

1. Introduction

Wong Computing Services, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Name, address, phone number, and email address
  • Business name and contact information
  • Billing and payment information
  • Communications with us (email, phone, text message, etc.)
  • Mobile phone number and text messaging (SMS) opt-in consent, if you choose to receive text messages from us

2.2 Website Usage Data

We automatically collect technical information when you visit our website, including:

  • IP addresses and browser information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device and operating system information

2.3 Cookies and Tracking

We use cookies and similar technologies on our website to:

  • Analyze website usage and performance
  • Remember preferences and settings
  • Provide relevant content

You can control cookie settings through your browser, but some features may not function properly if cookies are disabled.

3. How We Use Your Information

3.1 Service Delivery

We use your information to:

  • Provide IT and telecom consulting services
  • Communicate with you about your account and services
  • Process billing and payments
  • Deliver customer support and technical assistance

3.2 Business Operations

We may use your information to:

  • Improve our services and website
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure security
  • Send service-related notifications

3.3 Marketing

We may use your contact information to send marketing communications with your consent. You can opt out of marketing communications at any time. We will not send you marketing text messages unless you have given us your express consent to receive them.

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist in delivering our services
  • Telecom carriers and technology vendors as necessary to provision services you have requested
  • Legal authorities when required by law or to protect our rights
  • Business partners in connection with services you have requested

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Text Messaging (SMS)

If you provide your mobile phone number and opt in to receive text messages from Wong Computing Services, we will use your number only to send the messages you agreed to receive, such as responses to your inquiries, appointment scheduling, support and service updates, and account notifications.

  • Consent: Consent to receive text messages is not a condition of purchasing any goods or services.
  • Frequency: Message frequency varies.
  • Costs: Message and data rates may apply.
  • Opt out: Reply STOP to any message at any time to stop receiving text messages. You will receive one final message confirming your opt-out.
  • Help: Reply HELP for assistance, or call us at (913) 279-9048.
  • Sharing: We do not sell, rent, or share your mobile phone number or text messaging opt-in data and consent with third parties or affiliates for their marketing or promotional purposes.

Wireless carriers are not liable for delayed or undelivered messages. See the text messaging terms in our Terms of Service for more information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for the duration of our business relationship and for a reasonable period thereafter for business and legal purposes. Website usage data is retained in accordance with our analytics provider’s policies.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal requirements
  • Opt out of marketing communications, including text messages (reply STOP)

To exercise these rights, contact us.

9. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of personal information. We do not sell personal information.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third parties.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

For questions about this Privacy Policy, contact:

Wong Computing Services, LLC Phone: (913) 279-9048

This Privacy Policy is effective as of the date listed above and applies to all information collected by Wong Computing Services, LLC through our website and services.